CASE STUDY #2
Problem
Our client, a property maintenance group, was struggling with quotes and the management of their teams. There just seemed to be lots of hassles with shared paperwork and double handling that was making their workflow inefficient.
Solution
They were already using Xero, so we introduced them to a series of App add-ons that integrate seamlessly with the software. Firstly, we used Dext to automate getting the paperwork into Xero. We then got them on to Tradify which had an immediate effect. Each team leader got an iPad with Tradify which had their jobs and JSA forms loaded, they could take before and after photos, and log any safety issues. The workflow created now made things so much easier.
R/E Agent enquiry⇒ Tenant meeting⇒ Quote⇒ R/E Agent⇒ Approval⇒ Job set-up⇒
Team assigned/scheduled⇒ Costs against job⇒ Invoiced⇒ Sent to R/E Agent and Xero
We suggested using a virtual admin to book tenant times and Payrix to help improve cashflow and provide landlords with payment options.
Outcome
Automation has made a huge difference. The business owner now has more time, cashflow has improved, the business has grown, and maintenance issues are now streamlined and handled much more efficiently.